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As in, you answer someone’s question, and instead of saying “thank you” they say “okay” and hang up.

I can almost see it if they were getting bad news or unpleasant news -- it’s still rude, but I’m sure they aren’t thankful for the answer so not saying thank you makes sense even though it would be polite behavior to say it. But if it were just a normal answer to a question it seems weird to not say “thanks.” That's the usual and accepted and polite response, right?

Multiple times today, to me and to others in my office, we've gotten "okay."

Caller: "When does registration start for new students?"
College employee: "November 30th."
Caller: "Okay." *click*
Correct response: "Thank you."

Caller: "What's the phone number for advising?"
College employee: "123-4567, and I can transfer you."
Caller: "Okay." *silence/waiting for transfer*
Correct response: "Okay, thank you."

See, you can still say okay.


( 5 comments — Leave a comment )
Nov. 24th, 2009 07:24 am (UTC)
um. Ok.
Nov. 24th, 2009 07:25 am (UTC)
Hehehe. Just kidding.
I'll have to pay more attention to my phone conversations... I do get "Ok" alot from my students.
Nov. 24th, 2009 10:36 am (UTC)
I'm not sure if it's an age or regional thing, but the whole politeness aspect seems to be disappearing, however compared to up north things down here are still MUCH better, but the way these fucking teenagers are these days, I'm not sure how long that's going to last

I still do my part, and really go out of my way to say "thank you" as often as i can, especially all this year when i've had nothing but terrible luck with paper work and other things, so when i make a phone call and someone goes out of their way to help me out to get something; i'm going to SUPER polite to them and not just say "okay". Like you, I get seriously frustrated when people are just rude ass MFers! That was the biggest thing i hated about living in toronto, this sort of rudeness is just the norm there, my first year I tried to hold doors open for people, especially elderly while they were carrying bags, and ESPECIALLY during cold weather, because that's just what we were taught to do growing up, but what i didn't know what that if you do that for someone in toronto they give feel threatened like you're going to steal their purse or something. After that first year I learned how things worked there and stopped doing it, because if you hold the door open for someone, they will either take another door to get into the building or just stop dead in their tracks and wait for you to continue walking, then open that door themselves later, so what's the point? It just amazed me that polite behavior gets looked down and rude behavior is the acceptable norm.

There's no reason to NOT say thank over the phone or be impolite unless you're given a reason to speak harshly with someone, (not to mention "thank you" has the same syllables as "okay"!). At my old work place it was the same deal, if you said something, instead of a thank you got a "uh huh" if you were lucky.

I'm glad we're all like-minded in that regard and appreciate of what we do for each other, being around impoliteness for too long, depresses the hell out of me.
Nov. 24th, 2009 10:31 pm (UTC)
I think part of it might be our short hand society. Half the time we don't even have full conversations... we can shorten it all into half a dozen letters. OMG WTF. Ok is shorter to type than Thank You. Athough there is short hand for that too.

I was taught to be polite, but as a society we've let it lapse. We've been slowly teaching out children and the world that non of it matters. How many times have you seen someone be rude to a cashier in front of their children? This is acceptable behavior. The children learn cashiers are not human. If we don't have to be polite to another human face to face, why do it on the phone?

The OK always messes me up, are they DONE with their conversation?
Nov. 25th, 2009 12:32 am (UTC)
YES - until someone says "bye" or "goodbye" I don't know if they are done. But half the time instead of bye it's a "okay, click"

I am always relieved when I see teenagers embarrassed by rudeness in their parents. Most of the time I will not talk to the parent anyway - because it's the kid who is the student and they need to learn how to ask questions and take responsibility for their classes, so even if the parent asks a question I'll look at the student and answer the student. Anyway, sometimes the parent goes into RAMPANT MOTHER HEN MODE and goes off on one of us if a class is full or the kid's placement test score isn't high enough to register for College Algebra so must start with a lower math (both legitimate issues you deal with in college - the answer is *pick a different class and start earlier next term*) Anyway, most of the time the kids seem to realize their mom/dad is out-of-line, so I have some hope for the future there :)
( 5 comments — Leave a comment )

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