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Yeah, I'm sick. So if I act weird or unfocused or abnormal, please accept my apologies.

Today someone commented on how patient I was and how well I handled all the phone calls and people asking questions. I was stunned. I don't feel particularly patient. I've had more people get mad and hang up on me this week than any other registration. I mean the "take-your-name and slam the phone or storm out the door" level of mad. Has it become societally acceptable to get rude if you don't get your way, even if your way means breaking a state or federal law, bending published school rules or violating posted deadlines, or putting yourself and your wishes above someone else's.

Normally I'm spared dealing with the brunt of admissions, but during registration I come out of my office, and I help out at the front counter when people are at lunch or even when everyone is there but it's really busy. Of course, my regular work cannot be done at the counter, so my stuff is falling behind, and I've been going in early or staying late to keep up. Being sick and tired, I'm not at my most patient, tolerant self. I have not yet hung a sign that reads "Lack of Planning on Your Part Does Not Constitute an Emergency on My Part," but I wouldn't turn one down. ;)

Meanwhile - tap will be fun. Tonight all we did was go over the syllabus and what we'll need to wear for next week. I also worked out my impending Dragoncon-induced absences.



( 5 comments — Leave a comment )
Aug. 22nd, 2008 03:32 am (UTC)
I LOVE that sign. I don't feel patient either but I guess I'm more so than most. I actually do believe it's become socially acceptable to act like an ass. Once people generally taught their children simple things like manners.... now we have none. I can't tell you how many times I've been yelled at for actually doing the right thing. We had a lady today we said we were all rude and that she was NEVER coming back. First, none of us were remotely rude until she started being a real ass right before she left. She thought we ere rude because we won't let her just do whatever she wanted. She even lied and said she was told she could bring back the movie because she didn't like it. The girl who sold it to her was right there and had never said a thing like that to her. Finally when she was cursing us and yelling that she's never return I said "That's fine. We have other customers"
I HATE that it's become ok to be mad at someone who is properly doing their job. I hate that its become ok to treat other people like assholes.
Aug. 24th, 2008 02:41 am (UTC)
I am just waiting for a letter or email of complaint. I'm almost looking forward to it...

Do you like quesadillas? Monkeys and I were talking about things to make for dinner (can you tell we're excited?), and one of our ideas was quesadillas and black bean soup. We were also thinking sandwiches and salad; chili; fish, stewed tomatoes, & veggies; and porkloin & potatoes with mango tomato salsa. We also have pizzas and pastas we can do. :) Yum!
Aug. 24th, 2008 06:26 am (UTC)
LOL! my answer is yes. It sounds yummy. Well except for fish. All this time living by the water and I never learned to car for anything that came out of it. :D
Aug. 24th, 2008 02:50 am (UTC)
that is one of my BIGGEST pet peeves - when people try to say someone told them abc when you KNOW they were not told that! argh!

once, when a guy had something go wrong at another school I worked for he tried everything he could with me to get his way. he kept saying someone at the school told him the wrong information, so since it was school error he shouldn't be punished, blah blah blah, but he couldn't tell me who told him, so i didn't believe his story. i was sure he was just trying every angle. finally, he left my desk. i watched him go over to another empty desk, write down the name on the name plate, and leave. i KNEW he was going to talk to the main campus and say my poor coworker (who was out sick that day) told him xyz. i knew she hadn't, and i knew she wasn't even here to defend herself, and i knew he was just looking for a name (any name) to accuse of wrongdoing so he could get out of a parking ticket or something minor. :(
Aug. 24th, 2008 06:31 am (UTC)
We've had that very thing happen to us twice in the last week or so. First guy tried to tell me that we should have told him he couldn't return his toy. I had to tell him I Always tell people that before I test the toy. (I was the one who sold it to him the day before. I KNOW I told him he couldn't return it) The second was a lady who tried to claim she was told she could bring her movie back no matter what. Even if she just didn't like it. Fortunately the girl who sold it to her was nearby and came over to tell her that No she had said no such thing. The ladies response was to tell us we were all rude and that she had waisted so much money in our store and was never coming back. By this time I was so fed up with her bitching (and with the fact the manager refused to come out and talk to her) that I told her that was just fine... we had other customers.
( 5 comments — Leave a comment )

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